Products
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Lead Like You Mean It: From Support Pro to CX Leader
CourseStep into strategic leadership. Learn how to shift from doing the work to inspiring teams, influencing stakeholders, and leading change with clarity and confidence. Built for CX pros ready to level up.
$149
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Pre-order available now!
Flip the Script: How to Turn Support Into a Growth Engine
CourseLearn how to transform your support team from a cost center into a growth engine. This course teaches CX leaders to drive retention, influence strategy, and prove business impact through a clear, actionable support playbook.
$149
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Certified CX Performance Leader
BundleCCXPL is a self-paced certification for CX leaders who manage people and performance. Learn how to coach with clarity, improve quality, and build a culture of accountability using proven systems, templates, and real-world tools.
$129 / month
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Messaging KPIs, Decoded (Elective)
CourseStop guessing your messaging KPIs. 🎯 Learn which ones actually matter, how to track them, and how to tie them to real business outcomes—so you can prove impact, not just activity. Just 30 minutes to smarter CX decisions.
$79
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Self Service KPIs, Decoded (Elective)
CourseSelf-service isn’t successful unless it works. 🔍 In just 30 minutes, learn which KPIs reveal if your help center is helping—or just hiding your team. Track what matters, prove ROI, and lead with data that demands respect.
$79
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Social Media KPIs, Decoded (Elective)
CourseStop wasting time on vanity metrics. 📉 In 30 minutes, learn which social media KPIs actually drive CX success. Track what matters, prove impact, and show your team’s value with data that speaks volumes.
$79