Products
-
Pre-order available now!
The BPO Management Playbook
CourseLearn how to lead Outsourced Teams with Authority.
$149
-
The Coaching Program Playbook
CourseLearn how to build and Sustain a Coaching Program.
-
The CX Dashboard Playbook
CourseLearn how to create Dashboards That Drive Action.
-
The Strategic WFM Playbook
CourseLearn how to staff Strategically for Every Shift.
$149
-
The Strategic Ticket Tagging Playbook
CourseLearn to use tags to uncover insights.
$149
-
The Messaging KPI Playbook
CourseLearn how to measure What Matters in Messaging.
$79