You Bought the AI. Now Let’s Build the Plan.
Learn how to get your CX team aligned, your processes ready, and your AI working with your people—not against them.
Check out the Curriculum
Every lesson is built to be practical, easy to apply, and focused on helping you build a tagging strategy that works in the real world—no fluff, no filler. We use the LOOP Method, a step-by-step learning model that helps you retain and apply what you learn by guiding you through four key stages: Learn the Concept, Observe It in Action, Own the Practice, and Prove the Impact.
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Introduction to AI in Customer Experience
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Strategic Shifts for AI Integration
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Operational Changes for AI Deployment
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Cultural Adaptations for AI Success
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Measuring Success and Continuous Improvement
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Wrap up + Next Steps
About this course
- $149.00
- 30 lessons
- 0.5 hours of video content
Get this course—or unlock access to every course in our Certification Series.
Each one is built with the same goal: helping you become a Certified CX AI Specialist (CCXAIS).